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Shipping/Returns/FAQs
Shipping and Return/Exchange Policies

 

Customer Service is our primary concern, here, at Rustic Ranch Tack. We want every customer to be completely happy with every purchase.

SHIPPING INFO:

All orders are processed within 48 hours of placing the order. Shipping costs are calculated based on the size and weight of the package, and not on the price of the merchandise.

 

RETURN POLICY:

Returns and Exchanges will be accepted for 30 days from the Receipt date. Please contact us by e-mail at 4Horses@RusticRanchTack.com for Return Authorization. Only the purchase price will be refunded on returned merchandise. Returns made after 30 days from Receipt will be subject to a 10% restocking charge. All returned merchandise must be in new and sellable condition with all original packaging and/or tags still attached. Damaged and/or defective merchandise must be reported to us within 14 days of the Receipt date to obtain a replacement item.

 

PAYMENT PROCESSING:

We accept all major credit cards and PayPal. If you have a PayPal account, all of your payment information is already stored with them and your checkout process is quick and easy. PayPal also processes all of our credit card transactions so your payment information is safe and secure and you can shop with us worry-free.

CHRISTMAS IS COMING!

LAST DAY TO ORDER IS DECEMBER 15, 2023

ALL ITEMS MARKED 75% OFF!

Get your Christmas shopping done now at deep discounts. Hard to find merchandise, only while supplies last.

E-Mail:4horses@RusticRanchTack.com

For fastest service and answers to your questions or comments, please contact us here.

Our friendly (and adorable) Customer Service Representative will respond quick as a bunny.

 

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Rustic Ranch Tack, Buckeye, Arizona.

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